Customer Satisfaction Questionnaire Dear Sir/Madam, In our continuous effort to improve our services and tailor them to meet our Clients’ expectations, and in line with the requirements of ISO 9001:2015 and ISO 14001:2015 standards, we kindly ask you to complete this survey. All feedback, especially critical comments, will help us better meet your expectations. When filling out the survey, please indicate how important the issue described in each statement is to you, using a scale from 1 to 4: 1 - Not important, 2 - Slightly important, 3 - Important, 4 - Very important. Please express your opinion on the statements included in the survey by selecting one of the numbers from 1 to 5, where: 1 - Completely disagree, 2 - Rather disagree, 3 - Hard to say, 4 - Rather agree, 5 - Completely agree.1. Executes on time and according to the orderImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Not important2 - Slightly important3 - Important4 - Very important5 - Completely agree2. Provides comprehensive servicesImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Completely disagree2 - Rather disagree3 - Hard to say4 - Rather agree5 - Completely agree3. Guarantees high quality of offered productsImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Completely disagree2 - Rather disagree3 - Hard to say4 - Rather agree5 - Completely agree4. Offers competitive pricesImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Completely disagree2 - Rather disagree3 - Hard to say4 - Rather agree5 - Completely agree5. Ensures quality that distinguishes the company from competitorsImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Completely disagree2 - Rather disagree3 - Hard to say4 - Rather agree5 - Completely agree6. Provides friendly, polite, and helpful customer serviceImportance *1 - Not important2 - Slightly important3 - Important4 - Very importantOpinion *1 - Completely disagree2 - Rather disagree3 - Hard to say4 - Rather agree5 - Completely agreeWhat could potentially be improved in the operations of our company? *How could the offer of A.G. Instal potentially be enriched? *What is worth highlighting in our company? *Wyślij wiadomość